Waiting times
The waiting times at ADHDcentraal depend on your health insurer. With some health insurers budget agreements were made. The waiting times for individuals insured with these insurers can be longer than for those who are insured with a health insurer that does not have a budget agreement. Below you can find the waiting times per location for insured individuals whose health insurers do not cause restrictions. These are our standard waiting times.
In addition, here you can find an overview of health insurers whose budget agreements do result in longer waiting times. Here you will also find information about waiting list mediation.
Overview of the standard waiting times for insured individuals without restrictions from the health insurer:
| Amsterdam | 20 | weken |
| Breda | 5 | weken |
| Den Haag | 35 | weken |
| Eindhoven | 5 | weken |
| Groningen | 13 | weken |
| Maastricht | 3 | weken |
| Nieuwegein | 11 | weken |
| Nijmegen | 11 | weken |
| Rotterdam | 21 | weken |
| Utrecht | 18 | weken |
| Zwolle | 15 | weken |
Latest adjustment:
07/12/2023
These waiting times are based on current availability in our schedule. Note: these waiting times do not apply to all health insurances.
Longer waiting times
Because of budget agreements with some health insurers, longer waiting times might be applicable. Below you will find an overview of health insurers for whom this is the case. Also you will find the contact information of the waiting list mediation of the insurer.
Waiting list mediation
If you find the waiting time for diagnostics too long, you can always contact you health insurer and request waiting list mediation. In principle, your health insurer must ensure that you receive an intake interview within 4 weeks of the first contact with a healthcare provider, and that you can start treatment within 10 weeks after the intake. These are the maximum acceptable waiting times which are agreed on by healthcare provides and health insurers (the Treeknorm).
| Zorg verzekeraar | Wachttijd (tijd tot diagnostiek en behandeling in weken) | Wachtlijst bemiddeling |
Zilveren Kruis
| 40 weken (diagnostiek 3e kwartaal 2024) | Zilveren Kruis FBTO De Friesland Pro Life Interpolis Ziezo |
VGZ
| 60 weken (diagnostiek 3e kwartaal 2024) | VGZ Unive Zekur IZZ Zorgzaam IZA UMC |
CZ
| 58 weken (diagnostiek 3e kwartaal 2024) | CZ Nationale Nederlanden OHRA PZP Just |
a.s.r.
| 60 weken (diagnostiek 3e kwartaal 2024) | a.s.r. en Ditzo |
Last adjustment:
06/09/2023
For the other insurers you can find the standard waiting times per location, based on the most current available spots in our planning, above.
No treatment waiting time
At ADHDcentraal there is no treatment waiting time (waiting time between intake and actual treatment). If at the first day, the diagnosis day, ADHD is diagnosed, treatment starts immediately.
Frequently asked questions
Why do the waiting times differ per insurer?
The waiting time at ADHDcentraal depends on your health insurer. Because of budget agreements with some health insurers, longer waiting times might be applicable than the standard waiting time per location. The amount of patients that can receive treatment at ADHDcentraal per year varies per health insurer. Naturally we strive to make suitable agreements with every health insurer, but in our experience budget agreements can result in not every patient being treated in the foreseeable future. This means that the waiting time differs per health insurer.
What can I do to shorten the waiting time?
If you find the waiting time for diagnostics too long, you can always contact you health insurer and request waiting list mediation. In principle, your health insurer must ensure that you receive an intake interview within 4 weeks of the first contact with a healthcare provider, and that you can start treatment within 10 weeks after the intake. These are the maximum acceptable waiting times which are agreed on by healthcare provides and health insurers (the Treeknorm).
In the table at the top of the page, you will find a link to request waiting list mediation per health insurer.
Conditionally it is possible to choose a location with shorter waiting times than the location closest to you. This possibilty will be discussed with you and is for both the diagnosis day as the treatment. You have to physically come to the chosen location once for the diagnosis day. Thereafter the treatment can be continued online via video calls to save you travel time and travel expenses. Please note: choosing another location is only possible if you are not insured with one of the health insurers for which a longer waiting time applies because of budget agreements. These longer waiting times apply to all locations.
Can I - if I have to wait longer due to the limited budget of my health insurer - shorten the waiting time by paying for treatment myself?
Unfortunately this is not possible. The contractual agreements with health insurers do not allow this.
Can I also get treatment at a location further away from me?
Conditionally it is possible to choose a location with shorter waiting times than the location closest to you. This possibilty will be discussed with you and is for both the diagnosis day as the treatment. You have to physically come to the chosen location once for the diagnosis day. Thereafter the treatment can be continued online via video calls to save you travel time and travel expenses. Please note: choosing another location is only possible if you are not insured with one of the health insurers for which a longer waiting time applies because of budget agreements. These longer waiting times apply to all locations.
I find my waiting time unacceptable. Can I file a complaint?
We understand that it is very annoying that the waiting times for some health insurers are long. We advise you to contact your health insurer to look into the possibility of waiting time mediation.
If you are still dissatisfied after this, you can file a complaint with your health insurer. Also, at the SKGZ you can find more information about your possibilites and if desired you can file a complaint directly about the waiting time.
Can you guarantee the stated waiting times?
Unfortunately we cannot guarantee this and this is only an estimation. This is due to multiple factors:
- We do not know if there will be a contract extension for several health insurers and also do not know if there will be contractual changes in 2024.
- We do not know how many people that are currently on the waiting list, will need our care in the future because they for example could have found care somewhere else through waiting list mediation.
- On January 1st everyone has the possibility the switch to another health insurer, which is why the waiting lists per health insurer can change.