Privacy Statement
ADHDcentraal respects the privacy of visitors to our website. We ensure that the personal information provided is always kept confidential and in accordance with the Data Protection Act. We use the information provided by you as a visitor only to fulfill your requests. Personal data we receive from you will be used only for the purpose for which it was obtained, namely sending information about our activities.
ADHDcentraal maintains general visitor data to compile statistics about visitor behavior within this website. This allows us to further optimize services. This statistical data does not contain personal information.
Additional privacy statement treatment
When you enter treatment at ADHDcentraal, an additional privacy statement applies because we will be processing medical information about you.
In providing our services, we process your personal data. To inform you how we handle your personal data, we have prepared this privacy statement. This privacy statement was last updated on 13-09-2022
Contact details
Personal data is processed by:
ADHDcentraal B.V. Registered with the Chamber of Commerce under number 57486727 Lange Viestraat 381, 3511 BK Utrecht. Tel: 088-3131200. E-mail address: info@adhdcentraal.nl
Privacy Officer (PO)
ADHDcentraal has appointed a Privacy Officer (PO). You can contact the PO of ADHDcentraal by email at: privacy@adhdcentraal.nl
The use of personal data by ADHDcentraal.
ADHDcentraal obtains personal data from you, for example the data you provide to us through the website, email, phone and app. In addition, we may obtain your personal data through third parties in connection with our services. Consider, for example, a referral letter from your primary care physician or other practitioner/referrer.
Personal Data ADHDcentraal processes the following categories of personal data:
- Patient record data
- Id.
- Operations Data
- Financial data
- Medical outcome data (BP).
- Monitoring data
- Medicinal prescription data
- Cookie Information
- Contact details
- Download/upload data
- Health data
Purposes
ADHDcentraal processes these personal data for a variety of purposes, including:
- Patient Management
- AVG consents management
- Quality Management
- User management (ICT)
- Marketing Management
- Reports Incident Patient Management
- Financial management
Foundations
We process said personal data to perform the agreement with you, or to fulfill a legal obligation, such as obligations based on social security law.
If personal data are processed pursuant to (explicit) consent, this will be requested separately.
Disclosure to third parties
In the course of providing its services, ADHDcentraal may exchange personal information. ADHDcentraal may use the services of third parties for the aforementioned purposes, such as the IT suppliers of our website and our systems or hired freelancers. Personal data are provided to these third parties as part of this process. These third parties may only process your personal data for the aforementioned purposes.
Finally, your personal data may be provided to third parties when ADHDcentraal must comply with a legal obligation. For purposes of funding, data will be sent to your health insurance company. ADHDcentraal will not provide your information for commercial or charitable purposes. On your own initiative, you may object to the sharing of data traceable to a diagnosis and/or care demand typing set by the health care provider with respect to you as a patient. To do this, you and your practitioner can complete a privacy statement Care Performance Model.
Transfer of your data outside the EEA.
Your personal data may be processed outside the EEA. The EEA is the European Economic Area, consisting of the countries of the European Union, Liechtenstein, Norway and Iceland. More specifically, your personal data may be processed in a parent company outside the EEA. Concrete safeguards under the law are in place for this purpose.
How long we keep your data
ADHDcentraal will not process your personal data for longer than necessary for the purposes stated in this privacy statement. This means that your personal data are kept for as long as they are needed to achieve the goals in question Certain data do need to be kept longer, because ADHDcentraal must comply with legal retention obligations, such as tax or medical retention obligations (e.g. medical data patient file for 20 years, Medical Treatment Agreement Act).
How we secure your information
We believe it is important that your personal information is protected against loss or unauthorized access of your personal information. Therefore, ADHDcentraal has taken appropriate organizational and technical security measures.
Profiling
We conduct behavioral analyses of the information we collect about you. We do this in order to improve our services and care or to meet the requirements of health insurance companies. This information is anonymized.
Cookies
Cookies are used on the website to improve online services. Cookies process your IP address and your device’s system information.
Your rights
You have the right to request ADHDcentraal to review your personal information. Upon receipt of your request, you will receive an overview of your personal data within 1 month. If this reveals inaccuracies, you may request that your data be amended, supplemented, deleted or blocked. You may also request ADHDcentraal to transfer your personal data or object to the processing of your personal data due to special personal circumstances. Questions about this privacy statement or a request about the processing of your personal data can be sent to:
ADHDcentraal B.V. Attn: Management, PO Box 6095, 3503 PB Utrecht.
Mail: info@ADHDcentraal.nl
Tel.: 088-3131200.
To prevent abuse of these rights, when submitting your request we ask you to identify yourself by sending a copy of a valid ID. Then remember to make your BSN and your passport photo illegible on the copy. For example, you can use the ‘KopieID’ app for this.
If you have a complaint about the processing of your personal data by ADHDcentraal, please let us know. Should you not come to an agreement with us, you have the right to lodge a complaint with the privacy regulator, the Personal Data Authority. You can contact the Personal Data Authority for this purpose.
Privacy statement changes
This privacy statement was last updated on 13-09-2022. ADHDcentraal may update this privacy statement. New versions are always published on the website. We therefore recommend that you consult this statement regularly to keep yourself informed of changes.
Privacy regarding delivery of care demand typing to the Dutch Healthcare Authority (NZa).
As a healthcare provider, ADHDcentraal is required to submit the care demand typing to the NZa. They consider the data retrieval for care demand typing important on the assumption that it will allow them to help people in need of mental health (mental health) services as quickly as possible and offer care providers appropriate reimbursement.
The NZa indicates that it carefully handles the data supplied. They use the dataset to improve healthcare demand typing and contracting between healthcare providers and insurers.
You may object to delivery of the care request typing, please contact your directing clinician about this.