Infomedics

Financial explanation of invoice from Infomedics

You have received an invoice from Infomedics because ADHDcentraal does not have a contract with your health insurer. As a result, it is not possible to settle the cost of treatment directly with your health insurance company. On this page, we explain how the financial processing of treatment fees works. We encourage you to read the contents carefully to avoid delays in reimbursing healthcare costs.

What to do with an invoice from Infomedics.

For smooth handling, it is important that you follow the following steps:

1. Save a copy of the invoice for yourself or note the payment information that appears on the invoice.
2. Send this complete invoice (digitally or by mail) directly to the health insurance company where you were insured during the treatment period listed on the invoice.
3. You will receive a note or claim statement from your health insurance company. This shows how much you will be reimbursed by them.
4. Send this summary directly by email to: vergoedingen@adhdcentraal.nl.
5. From vergoedingen@adhdcentraal.nl (at the latest within 5 working days) you will receive by email our calculation indicating the amount actually payable to Infomedics. Click here for more details on how to calculate this amount.
6. You pay the amount specified by vergoedingen@adhdcentraal.nl to Infomedics. ADHDcentraal will take the remaining amount for its own account as a courtesy.

Please note: You remain responsible for payment of the invoice.

Note or statement submission deadline.

Please send your note or claim statement(s) showing ADHDcentral healthcare costs for 2022 and 2023 to vergoedingen@adhdcentraal.nl no later than Jan. 12, 2025 , after Jan. 12, 2025 these note or claim statements will not be processed.

Note or claim statement(s) showing ADHDcentral healthcare costs for 2024 will continue to be processed through June 30, 2025.

On what is the invoice amount determined.

You have received an invoice from Infomedics because ADHDcentraal does not have a contract with your health insurer. As a result, it is not possible to settle the cost of treatment directly with your health insurance company. For this reason, you will receive an invoice from Infomedics with all healthcare costs. If this roadmap is followed in time, you will end up paying only the personal contribution and any outstanding deductible yourself.

What costs should I pay myself.

We want to keep our care accessible to a wide audience. Therefore, in case your health insurer does not reimburse all health care costs, we take on a significant portion of the unreimbursed costs. You also pay part of the cost yourself: the personal contribution and any outstanding deductible with your health insurance company.

1. Excess
First, there is the legal excess. This is €385 (or a maximum of €885 if you voluntarily opted for it). As long as this has not been used up, your health insurance company will offset the cost of treatment at ADHDcentraal against the outstanding deductible. This is not only true at ADHDcentraal, but this arrangement applies to all treatments within the specialist mental health care.

2. Personal contribution
We do not have a contract with your health insurer. As a result, in addition to deducting the deductible, your health insurance company may not reimburse an additional amount. Good news: of this portion that they do not reimburse, we take a significant portion. Note, this applies only if you are insured with a Dutch health insurance company.
But you also pay a part yourself: that is the personal contribution. If you entered treatment with us after the diagnosis day, the personal contribution is €250. If you were referred back to the general practitioner by us after the diagnosis day, for example because the ADHD diagnosis was not made, a reduced personal contribution of €100 applies.
The personal contribution will be charged with the first invoice.

Contact

If you have further questions about the billing process, please email vergoedingen@adhdcentraal.nl.
By phone, the financial administration can be reached on Monday, Tuesday and Thursday from 9 a.m. to noon at 088 3131 231.